EL PASO LTAC
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Long Term Acute Care Hospital

in El Paso
Open 24 hours

El Paso LTAC is locally owned and run by local physicians so our care goes above and beyond when it comes to our patients. We believe in treating our community as we would our family.  We accept Medicare, Managed-Care, and Private Insurances.  Tours of our facility are welcome at any time.

Experienced Professional Staff

The core of our philosophy is providing customized treatment for the patient, not simply the diagnosis. It is what makes us unique among long-term acute care hospitals. We encourage our patients to be the "managers of their care" - to have a voice, to make decisions and to work together, side-by-side with their family and their Hospital Special Care team of experts in their recovery and in meeting those personal goals.
Excellent service, they treat you like their own family here. I trust this hospital with my family

Testimonials

The service and treatment that was given to my mother in law was excellent and staff where extremely nice friendly and helpful I feel so blessed to know that my family member was staying there for 22days. I recommend this hospital highly I would like to thank Inez the social worker and all students and nursing staff the insurance director for all they did. Sincerely Yvette Martinez and Fernie Martinez.
- Fernie M
I've been in the Healthcare industry for about 18 years and I'm also the Compliance Champion Officer for my Facility. So I understand a bit about how healthcare works. El Paso LTAC Hospital goes above and beyond what I could ever expect. The care and gentleness my husband and I have received since we have been here is outstanding! Every Nurse and CNA and supporting staff has made us feel at home which has made us feel comfortable and at ease, considering this difficult time in which we are going thru. Gina, Eddie, and Veronica our wound care specialists are the best in the business. We have made so much progress since we've arrived. I can't praise El Paso LTAC enough. I would recommend anyone who needs Long Term Accute Care to choose this Facility. The Best In El Paso. My family and yours will receive the best care there is.
- Brandy V
Excellent service, they treat you like their own family here. I trust this hospital with my family, definitely made the mistake of picking another Ltac hospital over this one the first time around and I regretted it, but I'm glad it wasn't too late! I chose this hospital the second time around and it was the best choice of my life! Would definitely recommend this place to anybody who loves their family member and only wants the best care for the people they love most!
- Lewis R
As you know, the CDC released interim infection control guidance on April 13, 2020 stating that all visitors should be instructed to wear a facemask or cloth face covering at all times while in hospital facilities.  CMS and accrediting organizations expect hospitals to adhere to CDC recommendations. Hence, we are asking our accredited hospitals to require all visitors to wear a mask or cloth face covering while in your facility.
El Paso LTAC Hospital
1221 N. Cotton, 3rd Floor
El Paso, TX 79904   

Phone: 915-546-5822
Fax: 915-546-5800
  

Concerns or complaints may be expressed to the hospital Chief Executive Officer or Chief Nursing Officer either verbally at (915) 546-5822 or in writing at 1221 N. Cotton, 3rd Floor, El Paso, TX 79904. You may also contact the Clinical Coordinator, Case Manager/Social Worker, or Chief Financial Officer at (915) 546-5822   
You have the right to express a grievance externally by contacting the Department of State Health Services

(DSHS), General Inquiries or Complaints: 
Email: customer.service@dshs.texas.gov
Phone  1-888-963-7111 ext. 2150; TDD 1-800-735-2989
Mail: Department of State Health Service
Attention: Customer Service Coordinator
PO Box 149347, MC-1913 

Austin, Texas 78714-9347
Center for Improvement in Healthcare Quality
P.O. Box 3620 McKinney, TX 75070

If you have any concerns or a complaint that has not been resolved through this Hospital’s Quality Office, please feel free to contact CIHQ by the following options:  
Phone: 1
-512-661-2813
Fax: 1-805-934-8588 
Mail: Center for Improvement in Healthcare Quality
PO Box 3620
McKinney, TX 75070
ATTN: Executive Director online

E-mail: complaint@cihq.org 

online
https://cihq.org/complaint 
In-Person by Appointment: Contact the Executive Director of CIHQ at 1-866-324-5080 for instructions Concerns or Complaints Please Call Toll Free 844.523.2091 or For All Other Inquiries Please Fill Out Contact Us Link

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  • Home
  • About us
  • Our Facility
    • Virtual Tour
    • Gallery
  • Services
  • Survey
  • Contact us